Web Design

Improved UX to boost customer response.

Project description

Project description

Project description

The Creative Director of Virgin Wines, needed us to investigate voucher redemption flows for new subscribers, project details pages, case detail pages, gift detail pages and the wine review system.

The clients now wants to focus on improvements to their:

  • About Us Page

  • Live Events Page

  • Checkout

The brief was given as a Collaborative Project.

EXPERTISE

UX/UI Design

YEAR

2024

Heuristic Markup

User Flow

Competitor Analysis

We completed an heuristic markup on all screens that needed redesigning so that we could analyse pain points, what works well, questions we had and recommendations for improvements.

An insight we found from all the screens is the information didn't seem organised which didn't give good structure.

User flows helped us see how the users would go through the website and potential pain points that they could experience.

We completed some competitor analysis which included, the brands name, popularity, pros, cons and our general notes.

These gave us insights to the brands and how they have good pieces of UI. We notices quite a few brands prioritise structure and it's easy to navigate.

Results

Results

Here is the solution and outcomes of the project.

Connect on other platforms

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Virgin wines Project

Connect on other platforms

Case studies

Depop App Project

FoolProof Inclusivity Project

Virgin wines Project

Connect on other platforms

Case studies

Depop App Project

FoolProof Inclusivity Project

Virgin wines Project

Connect on other platforms

Case studies

Depop App Project

FoolProof Inclusivity Project

Virgin wines Project

We completed some competitor analysis which included, the brands name, popularity, pros, cons and our general notes.

These gave us insights to the brands and how they have good pieces of UI. We notices quite a few brands prioritise structure and it's easy to navigate.

User flows helped us see how the users would go through the website and potential pain points that they could experience.

We completed an heuristic markup on all screens that needed redesigning so that we could analyse pain points, what works well, questions we had and recommendations for improvements.

An insight we found from all the screens is the information didn't seem organised which didn't give good structure.

Heuristic Markup

User Flow

Competitor Analysis